
Tankless water heaters are known for their energy efficiency, space-saving design, and on-demand hot water. But like any appliance, they can run into problems over time. Whether your unit needs routine maintenance, a hard-water flush, or urgent repair, Matthew & Sons Plumbing is here to help. As a Licensed Responsible Master Plumber (RMP #45952) proudly serving McKinney, Frisco, Prosper, and across Collin County, our family-owned team brings expert troubleshooting and honest, transparent pricing to every North Texas home.

Common Tankless Water Heater Issues
Even high-quality tankless systems can develop issues, especially if they haven’t been serviced regularly. Some common problems include:
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Mineral buildup or scaling
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Error codes on the display
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Water that’s too hot—or not hot enough
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Ignition or burner issues
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Inconsistent water temperature
If you're experiencing any of these problems, our licensed plumbers can quickly diagnose the issue and recommend the right fix.
Professional Repairs That Last
We never guess—we troubleshoot. At Matthew & Sons Plumbing, our team systematically identifies the exact cause of your tankless water heater’s malfunction. Whether it’s a worn-out sensor, a clogged line, or a faulty igniter, we have the tools and parts needed to make reliable repairs on the spot.


Routine Maintenance Save Money
Regular service keeps your tankless water heater running smoothly and extends its lifespan. We recommend flushing the system annually to prevent scale buildup, especially in North Texas areas like Collin County, where hard water is common. Our maintenance services also include checking for ignition components, cleaning inlet filters, and testing performance to keep your hot water running dependably year-round.

Trusted Experts In McKinney Tx
Matthew & Sons Plumbing is a local, family-owned plumbing company committed to doing the job right the first time. Proudly servicing McKinney, Frisco, Prosper, and Collin County, we take pride in offering transparent flat-rate diagnostics, honest advice, and high-quality workmanship on every single tankless water heater service call.
Serving McKinney, Frisco, Prosper, and central Collin County
Monday: 8am-5pm
Tuesday: 8am-5pm
Wednesday: 8am-5pm
Thursday: 8am-5pm
Friday: 8am-5pm
Closed Saturday
Closed Sunday
Licensed and Insured
RMP #45952
LMP #5630
LMNGF #8667
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